Who has login access to GA+SCORE?
Login access to GA+SCORE is available to:
- Staff at private Georgia agencies contracted with the Office of Provider Management (OPM) to provide out-of-home care through the Room, Board, and Watchful Oversight (RBWO) program.
- DFCS staff in the state offices for OPM, the Care Coordination Treatment Unit (CCTU), and other public and private partners identified by OPM.
Do I need login access to GA+SCORE?
You can complete the following without a user account:
- Request a program designation or specialty waiver or placement assistance from CCTU.
- Follow up on a waiver or placement assistance request (using the link that was emailed to you when you began the request).
- Search for open beds at approved providers using the MATCH! tool.
- View the Provider Profile Guide for currently approved providers (MWO-only version) or view historical Performance-Based Placement scores.
How do I request login access to GA+SCORE?
The process varies depending on your role. If you are:
- Staff at a contracted RBWO agency AND your agency has at least one current user in GA+SCORE: Contact a super user at your agency to request login access to GA+SCORE. New accounts are created on the Quick Links >> User Management screen as described on page 2 of the user manual.
- Staff at a newly contracted RBWO agency and no one at your agency has access to GA+SCORE: Forward a copy of Annex D/E of your executed RBWO contract to support@gascore.com and include the name and email address of your first user.
- DFCS county, regional, or state staff, or staff at another public or private agency that is not RBWO-contracted: Please reach out to the Office of Provider Management for approval to access GA+SCORE.
How do I reset my password?
Click the link below the password field on https://www.gascore.com/login/, type your username (email address) into the pop-up, and submit. You should receive an email within 5 minutes containing a link to reset your password.
- If you receive the error "There is no valid user account on file.", please double-check the spelling of your email address. Then follow the process above to reqeust login access to GA+SCORE.
- If you receive the error "This user account is currently inactive.", have your agency super user email support@gascore.com on your behalf to request reinstatement.
- If you receive another error or the promised email does not arrive, please contact us at support@gascore.com.
