Click here to Skip to main content


E-Blast: Memo: Requests for Temporary Virtual Case Manager Contacts

August 12, 2021 11:27 AM

Dear Providers:
 
DFCS has created updated guidance for in-person visits due to the recent increase in COVID-19 cases. As previously shared, effective September 1, 2021, we are returning to 100% in-person contacts for all program areas. In most cases, case managers are required to conduct one face-to-face visit per month.
 
Please review the linked memo for information about exceptions during local COVID-19 outbreaks or as requested by a family, caregiver, and/or group home provider. Whenever there is a question about the immediate safety of a child, a virtual visit is not appropriate.
 
Thank you for your continued flexibility throughout this entire process.
 
DFCS Child Welfare