Dear Providers:

 

The current guidance on virtual contacts is effective through July 30, 2021, with 1/3rd of all cases receiving in-person contacts in May, June, and July 2021 – resulting in all cases having an in-person contact over this three-month period. This memo provides a notice of 45 days prior to the end date, an increase over the previous 30-day notice, to allow additional time to prepare and plan for required practice changes.

Please read the memo for information about the phased transition back to in-person contacts in August and finalizing in September. Effective September 1, 2021, we will return to 100% in-person for monthly contacts in Family Preservation and Foster Care and 100% in-person for initial assessments in CPS cases. At that time, the COVID-19 – Temporary Direct Services Continuity Standard Operations Procedure (SOP) will no longer be in effect.

 

Thank you.